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8 Reasons Why You Have a Problem Logging Into Instagram (and How to Fix!)

Instagram is a reliable app, but it can be frustrating when it doesn’t work the way it should. Many Instagram users and Redditors have struggled to sign into the app for seemingly no reason. So, what does “there was a problem logging you into Instagram” mean, and what can you do about it?

There was a problem logging you into Instagram” appears when you enter the wrong login information or if there is a poor Wi-Fi connection. Change your password and make sure you have cellular data or are connected to Wi-Fi before you use the app. This message can also appear if the app’s cache is corrupted, and you can fix that by deleting and reinstalling the app.

Suspended accounts may see this message as well. Follow along as we explore what “There was a problem logging you into Instagram” means and highlight what you can do to fix the problem.

Don’t Want to Read it All? Watch this Troubleshooting Video

Why Does It Say There Was a Problem Logging You Into Instagram?

Technical Error

In many cases, it’s a problem on Instagram’s end when you cannot log into the app. This can happen due to technical errors related to Instagram’s servers, app maintenance, or regional signal problems. Websites like to check for server errors with apps like Instagram, Twitter, Cash App, and more.

It can take up to 48 hours for apps like Instagram to fix server problems and technical errors. However, you shouldn’t have to wait more than 24 hours in most cases.

Corrupted Cache

A corrupted cache can cause Instagram to slow down and experience performance issues. If it says “There was a problem logging you into Instagram” but your app is up to date, there is a good chance it’s a problem with the cache. The best way to clear the cache is to simply delete the app and reinstall it. Enter your login information after you reinstall the app and see if the message still appears.

Something Is Wrong With Your Device

“There was a problem logging you in” can appear on Instagram if there is a problem with the device. This can happen if your phone or tablet is behind on the latest update. You can tell this is the case if you can log into Instagram on another device or web browser but not on your phone.

In that case, you simply must update your phone’s software. Open the settings menu on your phone, tap “General” and check for updates. If the software is up to date but your phone isn’t performing well, it may be time to upgrade to a new one.

App Needs an Update

Instagram releases updates for the app throughout the year. Updates come out monthly in some cases, and they typically install automatically. However, updates cannot automatically be installed if there is no available space on your phone.

Delete any apps that you don’t use and remove duplicate pictures from your camera roll to create more free space. The update should automatically install once you free up some space for it. Otherwise, you can uninstall and reinstall the app, and it will update right away.

Poor Connection

Instagram will display the message “There was a problem logging you in” if you have a weak connection in many cases. Without a Wi-Fi connection or cellular data, Instagram cannot perform well and you won’t be able to use it. Wait to run the app again until you connect to Wi-Fi or reach a spot with a strong cellular service signal.

Your Account is Suspended

The phenomenon of “shadow banning” on social media sites like Instagram is nothing new, but it’s become more common. This happens when you violate a community guideline or get flagged but your account isn’t officially deleted by Instagram. You can get shadow-banned if you use foul language, hashtags that are banned, or post inappropriate images.

However, the reason why isn’t always clear as evidenced by this confused Redditor. You may see the message “There was a problem logging in” or Instagram may restrict what you can post. In some cases, Instagram will also make your posts appear to fewer accounts on the app.

Username or Password Error

You cannot log into Instagram if you don’t have the correct login information. It’s easy to forget your password, but you can’t access the account without it. Luckily, Instagram makes it quite easy to set up a new password so you can log into the app.

Visit the password reset page on Instagram’s website to start the process. Provide your username, phone number, or email address. Instagram will send you a message and ask you to create a new password. You will receive a confirmation email and must enter your new password to log into the app.

Your Account Was Hacked

While Instagram is a safe app to use, you are still vulnerable to hackers. Whether it be because of malware or a scam you unknowingly fell for, people can hack your account if they have your email information. If you suspect that you’ve been hacked, you must visit this page on Instagram’s website to see what you can do.

They provide easy-to-understand actions you can take to recover your account. Never give out your password or email address to untrustworthy sources. Instagram will never reach out to you to ask you for your password. If you get an email with this request, look at it carefully, and you will notice that it is unofficial.

How Long Is Please Wait a Few Minutes Before You Try Again on Instagram?

It typically only takes 3-5 minutes to load or sign into Instagram when it says “Please wait a few minutes before you try again”. However, you can get locked out of your account for 24-48 hours if Instagram suspects suspicious activity. This can also happen if you have been flagged for a community violation on Instagram and they are investigating the claim.

How Do You Know if Your Instagram Account is Suspended?

Instagram typically notifies you when your account is suspended. This message will appear on the app when you try to sign in. However, Instagram won’t notify you when you get a “soft ban” or when they are investigating claims of community guideline violations from your account.

So, What Does There Was a Problem Logging Into Instagram Mean?

There is typically a technical error on Instagram’s end when it says “There was a problem logging in” on Instagram. This can also happen when your app’s cache is corrupted or if there is a weak Wi-Fi or cellular service connection. The message will also appear if your account has been suspended or hacked, and if you enter the wrong login information.